Documentation Solutions: AI Medical Scribe

Aug 1, 2020 11:35:00 AM / by Joy Youell

Physicians often find themselves drowning in documentation work. Even Electronic Health Records (EHRs) are tedious to fill out but crucial to patient care. Statistics show that physicians may spend up to half a day on EHRs. This takes away from time that physicians could be spending with patients. 

While this is a huge problem in the healthcare field, only a few solutions have been helpful in reducing documentation work. Some medical centers will hire medical scribes to complete documentation while others may have implemented better EHR and EMR software. Both strategies have helped to reduce documentation paperwork for physicians. New scribe technologies are coming out that will save even more time and money for physicians. 

Read this article to find out more about new scribe technology solutions that are transforming medical documentation. 

Medical Scribes

Medical scribes have been used for decades to offload documentation responsibilities. A scribe will shadow a doctor and complete documentation during and after patient visits. To become a medical scribe, a person will have to go through rigorous training that includes medical terminology and basic anatomical and physiological functions. Here are some of the tasks of a medical scribe:

  • Complete shorthand documentation on EHR during patient visit
  • Fill out patient charts after visit
  • Review and submit EHR documentation
  • Work with the attending physician to ensure quality care

Medical scribes have shown to increase physician productivity and revenue. A 2015 study comparing cardiovascular physicians showed a 10% increase in physician productivity levels and $1,274,106 in additional revenue for those that used scribes. 

Documentation Technology

Currently, the majority of physicians use Electronic Health Record and Electronic Medical Record software for documentation. These programs are notorious for their lack of interoperability and time-consuming usage. While different in each state, physicians are required by law to create healthcare records for all patients. 

New documentation software is easier to use, implements better interoperability and gives patients access to their records. Though this software has created a higher standard of documentation technology, it is much pricier than general EHR and EMR programs. Physicians continue to search for ways to optimize the documentation process in a cost-efficient, effective way. 

AI Medical Scribes

The newest documentation technology is in Artificial Intelligence medical scribes. Dr. Matthew Fradkin is a pediatrician who is pioneering medical scribe technology. His idea for an AI medical scribe has become a reality. 

The device is trained through multiple patient visits. A support person reviews the AI scribe’s charts and adjusts them to be more accurate and fit physicians preferences. The AI medical scribe has three different settings:

  • Snip-it: using specific verbal phrases, physicians guide the AI scribe in the right direction. 
  • Notes: physicians can use the AI scribe for visit notes. In this mode, the device listens for keywords and writes them for the physician to look at later.
  • Ambient: this is the most comprehensive setting where the AI scribe listens and charts during the patient visit.

After testing out the pilot, Dr. Fradkin reported being able to go from 16 patients a day to up to 30. The pricing for this software is not as expensive as you might think. According to Dr. Fradkin, a physician would only have to see four extra patients a month to pay for the software. This virtual scribe could transform the way that physicians write health records. 

Scribe Technology Solutions

New scribe technologies have immensely increased physician productivity. Improved EMR software, AI scribes and better EHR programs have allowed physicians to focus on their patients and reduce burnout. Physicians who are looking to automate administrative duties should take a look at DocClocker. Here is a list of the amazing services that DocClocker provides:

  • Remote check-in
  • Automated messages
  • Real-time wait times
  • Updates from the operating room
  • Reviewing platform
  • Doctor locator
  • Patient notes

Go to to learn more. 

Tags: Digital healthcare, Healthcare app, Doctor app, IT healthcare news, Digital medical

Joy Youell

Written by Joy Youell

Joy Youell writes about IT healthcare, digital medical innovations and improving patient experiences for DocClocker.