10 Marks of a Healthy Waiting Room

Jul 5, 2020 10:20:00 AM / by Joy Youell posted in DocClocker, Wait time app, Waiting room, Patient app, Healthcare app, Doctor app, Apps for doctor visits, doctor patient relationship, patient communication

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For some people, waiting is the worst part of going to the doctor’s office. In fact, 97% of patients are frustrated with wait times. There are many things that you can do to make your waiting room less stressful. Surveys indicate that some key elements to offset this stress and anxiety is giving patients estimated wait times, amenities like free WIFI and even personal apologies for extended waiting. These solutions benefit patients and staff.

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Surgeons: Trust and Communication

Jul 1, 2020 10:04:18 AM / by Joy Youell posted in Digital healthcare, Healthcare app, Doctor app, Apps for doctor visits, Digital medical, doctor patient relationship, patient communication

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Surgery is an unknown that generates fear in many patients. Even routine procedures, such as wisdom teeth or appendix removals, can elicit anxiety. This is why it is so important for surgeons to establish trust and openly communicate with their patients. Surgeons are responsible for clear communication with patients. The onus is often on them to convey details on the procedure and recovery process. It is also important for surgeons to be an advocate for their patients. There are apps and other technology that can help with all of these tasks. 

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Four Ways to Improve Healthcare Communication

Jun 29, 2020 10:29:20 AM / by Joy Youell posted in Telehealth, Apps for doctor visits, Digital medical, doctor patient relationship, patient communication

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Communication is one of the most important aspects of healthcare. When doctors, patients and staff members do not communicate effectively, there can be major consequences. These communication errors could be in the form of scheduling, inaccurate medical history or treatment instructions. Miscommunication can have consequences as small as a patient being late or as large as a patient not taking doctor advice for follow-up or care. Improving healthcare communication is beneficial for staff and patients. Communicating efficiently saves time for staff and makes patients feel secure. Fortunately, there are things that you can do to help you and other staff communicate better with patients. Some of these include: training, apps and asking for patient feedback.

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Cybersecurity and Your Medical Practice

Jun 22, 2020 9:55:10 AM / by Joy Youell posted in Digital healthcare, IT healthcare, Healthcare app, Apps for doctor visits, Digital medical

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In a medical office, almost all daily tasks are dependent on technology. Patient medical and financial information is shared between offices every day. While these sensitive documents are being digitally shared and stored, hackers are finding ways to get through cybersecurity systems. 

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Doc-ORⓇ: Communication for a Surgical Practice

Jun 18, 2020 4:53:42 PM / by Joy Youell posted in DocClocker, Patient app, Digital healthcare, Healthcare app, Doctor app, Apps for doctor visits, doctor patient relationship, patient communication

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Surgeons in hospitals and ambulatory surgical centers are facing numerous challenges in the wake of the COVID-19 pandemic. There have been numerous federal and state regulations concerning elective surgeries. Some of these regulations have slowed practices considerably, reducing patient load and creating economic challenges.

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Patient Engagement: Four New Technologies

Jun 16, 2020 2:26:17 PM / by Joy Youell posted in Digital healthcare, IT healthcare, Healthcare app, Doctor app, Apps for doctor visits, Digital medical, doctor patient relationship, patient communication

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Healthcare is not only about diagnosing and treating patients, it is also about engaging with them. Building better relationships with patients is one of the biggest priorities for healthcare professionals. Doing this increases quality of care, patient returns and productivity. Sequence Health reports that medical staff use 1.5 to 2 hours a day speaking to patients on the phone. This time could be used for other important tasks if medical offices implemented technology that could make patient-office communication more productive. Time management issues like these are common in doctor’s offices. Fortunately, there are many types of technology that can assist medical professionals in having better patient engagement. These programs include apps for patients, office management software and data analysis. 

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Population Health Management

Jun 3, 2020 12:33:22 PM / by Joy Youell posted in Patient app, Digital healthcare, Healthcare app, Medical app, Apps for doctor visits, Digital medical, COVID19, coronavirus

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The notions of population health may have enjoyed their day in the sun for the first time since the COVID-19 crisis. Ideas and principles long-familiar to healthcare providers and medical professionals are now better understood by people in general. Population health is sometimes driven by four primary components:

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Protect Your Patients: Remote Check In

May 26, 2020 11:49:31 AM / by Joy Youell posted in Wait time app, Waiting room, Patient app, Healthcare app, Doctor app, Apps for doctor visits, COVID19

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DocClocker has just released an ALL NEW feature. Remote check in is now available for your practice! 

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Plug In: Digital Tools for Patients

May 19, 2020 9:11:00 AM / by Joy Youell posted in Wait time app, Patient app, Digital healthcare, Healthcare app, Doctor app, Medical app, Apps for doctor visits, IT healthcare news, Digital medical, Healthcare trends

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From Smart watches to insulin pumps, patients are more equipped than ever with digital tools to manage our health. But, does it matter? Even with this prevalence of available digital healthcare resources, medical providers may lack the ability to react well to the influx of data. Tracking your heart rate during spin class may feel healthy and good, but what if large-scale data changes medical researchers’ understanding of average or recommended heart rate numbers entirely? There are many stones left unturned, which leaves some experts wondering: are digital healthcare tools useful yet?

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mHealth: Medical Care on Your Smartphone

May 16, 2020 9:07:00 AM / by Joy Youell posted in Wait time app, Patient app, Telehealth, Healthcare app, Medical app, Apps for doctor visits, IT healthcare news, Digital medical, Telemedicine, patient communication, Healthcare trends

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Mobile health is so mainstream that most of us don’t even question checking our heart rate or logging a meal on our smartphones. MHealth has streamlined so many of our self-care routines and has worked its way into our framework of medical self-care. But is the crossover making its way into official medical treatment? 

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