Nurses are absolutely crucial to the healthcare industry and are taking on more responsibility than ever before. Even with the influx of medical technology, most nursing programs in the United States do not offer nursing technology courses. Instead, basic healthcare technology—like EHRs and databases—is integrated into each class. Nurses typically learn how to use these systems during clinic hours.
The Mayo Clinic has recently partnered with Diagnostic Robotics to automate patient triage in the Emergency Department. This technology could significantly reduce the time and related costs of triage. This is especially important as COVID-19 numbers fluctuate and medical staff are seeking to support patients’ health.
For some people, waiting is the worst part of going to the doctor’s office. In fact, 97% of patients are frustrated with wait times. There are many things that you can do to make your waiting room less stressful. Surveys indicate that some key elements to offset this stress and anxiety is giving patients estimated wait times, amenities like free WIFI and even personal apologies for extended waiting. These solutions benefit patients and staff.
Surgery is an unknown that generates fear in many patients. Even routine procedures, such as wisdom teeth or appendix removals, can elicit anxiety. This is why it is so important for surgeons to establish trust and openly communicate with their patients. Surgeons are responsible for clear communication with patients. The onus is often on them to convey details on the procedure and recovery process. It is also important for surgeons to be an advocate for their patients. There are apps and other technology that can help with all of these tasks.
Communication is one of the most important aspects of healthcare. When doctors, patients and staff members do not communicate effectively, there can be major consequences. These communication errors could be in the form of scheduling, inaccurate medical history or treatment instructions. Miscommunication can have consequences as small as a patient being late or as large as a patient not taking doctor advice for follow-up or care. Improving healthcare communication is beneficial for staff and patients. Communicating efficiently saves time for staff and makes patients feel secure. Fortunately, there are things that you can do to help you and other staff communicate better with patients. Some of these include: training, apps and asking for patient feedback.
No doctor’s office is perfect. This is why patient feedback is so important: it provides a practice with the opportunity to improve. Patients will not only mention things that need to be improved, but they will also mention things that are already great. Win-win!
Surgeons in hospitals and ambulatory surgical centers are facing numerous challenges in the wake of the COVID-19 pandemic. There have been numerous federal and state regulations concerning elective surgeries. Some of these regulations have slowed practices considerably, reducing patient load and creating economic challenges.
Healthcare is not only about diagnosing and treating patients, it is also about engaging with them. Building better relationships with patients is one of the biggest priorities for healthcare professionals. Doing this increases quality of care, patient returns and productivity. Sequence Health reports that medical staff use 1.5 to 2 hours a day speaking to patients on the phone. This time could be used for other important tasks if medical offices implemented technology that could make patient-office communication more productive. Time management issues like these are common in doctor’s offices. Fortunately, there are many types of technology that can assist medical professionals in having better patient engagement. These programs include apps for patients, office management software and data analysis.
Mobile health is so mainstream that most of us don’t even question checking our heart rate or logging a meal on our smartphones. MHealth has streamlined so many of our self-care routines and has worked its way into our framework of medical self-care. But is the crossover making its way into official medical treatment?
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