Mayo Clinic ED: Automating Patient Triage

Jul 13, 2020 9:32:02 AM / by Joy Youell posted in Wait time app, Waiting room, Healthcare news, Digital medical, patient communication

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The Mayo Clinic has recently partnered with Diagnostic Robotics to automate patient triage in the Emergency Department. This technology could significantly reduce the time and related costs of triage. This is especially important as COVID-19 numbers fluctuate and medical staff are seeking to support patients’ health.

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10 Marks of a Healthy Waiting Room

Jul 5, 2020 10:20:00 AM / by Joy Youell posted in DocClocker, Wait time app, Waiting room, Patient app, Healthcare app, Doctor app, Apps for doctor visits, doctor patient relationship, patient communication

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For some people, waiting is the worst part of going to the doctor’s office. In fact, 97% of patients are frustrated with wait times. There are many things that you can do to make your waiting room less stressful. Surveys indicate that some key elements to offset this stress and anxiety is giving patients estimated wait times, amenities like free WIFI and even personal apologies for extended waiting. These solutions benefit patients and staff.

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Protect Your Patients: Remote Check In

May 26, 2020 11:49:31 AM / by Joy Youell posted in Wait time app, Waiting room, Patient app, Healthcare app, Doctor app, Apps for doctor visits, COVID19

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DocClocker has just released an ALL NEW feature. Remote check in is now available for your practice! 

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Data Docs: Healthcare Trends Report by Stanford University

May 14, 2020 9:04:00 AM / by Joy Youell posted in Waiting room, Healthcare news, IT healthcare, Medical health, Doctor app, Medical app, IT healthcare news, Digital medical, Healthcare trends

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What’s new? Some powerful key findings from a January 2020 Healthcare Trends Report conducted by Stanford University bring new insight into digital and data-driven healthcare. These developments indicate new trends in physician preparedness and ongoing training as well as increasing engagement with machine-harvested and interpreted data. Healthcare data and digital healthcare are two important components of the way everyone is receiving medical care. Whether you are a patient or provider, these healthcare trends provide valuable forecasting into the future of medicine.

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eTalk: Messaging Your Doctor

May 11, 2020 9:01:00 AM / by Joy Youell posted in Waiting room, Patient app, Digital healthcare, Telehealth, Healthcare news, Medical health, Healthcare app, Doctor app, Medical app, Apps for doctor visits, IT healthcare news, Digital medical, Telemedicine, Healthcare trends

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Most of us can picture this: it’s the middle of the night, you’re burning up, you have stomach pain and the room is spinning. Your symptoms get worse, not better. And you have to make the call: go to the ER? 

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Tampa, Florida Medical Centers Using Wait Time App

May 1, 2020 2:09:00 PM / by Joy Youell posted in DocClocker, Wait time app, Waiting room, Patient app, Digital healthcare, Telehealth, Healthcare news, Healthcare app, Medical app, Apps for doctor visits, Telemedicine, doctor patient relationship, patient communication, Healthcare trends

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If you live in or around Tampa, Florida, there is some good news. Medical centers in your area are using a wait time app that offers a variety of digital resources. Patients can now access a huge network of medical facilities in Tampa using DocClocker. This app was developed with several key features. Practices and hospitals in Tampa that use this app include:

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Symptom Checkers: Could These Apps Perform Triage?

Apr 26, 2020 2:00:00 PM / by Joy Youell posted in Wait time app, Waiting room, Patient app, Digital healthcare, Telehealth, Healthcare news, Medical health, Doctor app, Medical app, IT healthcare news, Digital medical, Telemedicine, doctor patient relationship, patient communication, Healthcare trends

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Put in, “I feel pain in my right side” and you may accidentally rush to the hospital for an appendectomy. But put in, “achy eye discomfort with swelling and blurred vision” and you may rightly seek first aid for a corneal scratch. Symptom checker apps are readily available and easy to use. But are they a good idea? They have been proposed for use in emergency rooms (to reduce wait time) and condemned as providing red herrings for hypochondriacs. 

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How Do Wait Time Apps Work?

Apr 18, 2020 10:57:11 AM / by Joy Youell posted in DocClocker, Wait time app, Waiting room, Patient app, Healthcare app, Doctor app, Medical app, Apps for doctor visits, doctor patient relationship, patient communication, Healthcare trends

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Wait time apps are one of the latest innovations that help medical care facilities communicate with patients. Setting an expectation for how long you’re going to wait at the doctor can decrease anxiety and increase trust. It’s been shown that people who wait longer at the doctor actually feel they’ve received worse medical care (although the wait and care aren’t actually related). So, how do these wait time apps work? There are a few key features that any standard wait time app will offer you.

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Social Distancing: Avoid Waiting Rooms & More

Apr 17, 2020 11:16:44 AM / by Joy Youell posted in Wait time app, Waiting room, Patient app, Digital healthcare, Telehealth, Doctor app, Medical app, Apps for doctor visits, IT healthcare news, Digital medical, Telemedicine, doctor patient relationship, patient communication, Healthcare trends, COVID19, coronavirus

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COVID-19 is serious and inspiring drastic action. Many people have chosen self-quarantines. The term social distancing has emerged as a descriptor for many of their new habits. Essentially, social distancing measures include removing yourself from social situations. The goal is to limit the spread of this coronavirus.

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Why Your Doctor Keeps You Waiting

Apr 17, 2020 10:53:30 AM / by Joy Youell posted in DocClocker, Wait time app, Waiting room, Patient app, Digital healthcare, Healthcare news, Healthcare app, Medical app, Apps for doctor visits, Digital medical, doctor patient relationship, patient communication

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Sitting in the waiting room at the doctor kind of feels like waiting in traffic. You’re craning your neck around every few minutes to see who’s moving. Should you change lanes? Honk? Has there been some kind of accident? You get the idea. There are all of these unknown dynamics in play that leave you staring at a ticking clock. As frustration mounts, it has probably crossed your mind: why does the doctor keep you waiting?

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